Privacy Policy

This Privacy Policy explains how Statera Insurance Group ("we", "us", or "our") collects, uses, and shares information when you visit our website at stateraprotect.com or contact us through online forms.

We never sell your personal information. We do not sell, rent, or trade personal information to third parties for their own marketing or commercial purposes.

If you do not agree with this policy, do not use this website or submit information through our forms.

Information you provide directly:

• Contact information (such as name, phone number, and email address).
• Business-related information (such as company name, industry, employee count, and coverage needs).
• Communications (such as messages you send through forms or information you provide during calls).
• Consent records (such as whether you agreed to be contacted and the version of this policy in effect when you submitted a form).

Information collected automatically:

• Basic technical information (such as IP address, device and browser type, and approximate location derived from IP).
• Server and security logs that help us maintain service quality, prevent abuse, and enforce rate limits on form submissions.
• Referral and campaign parameters (such as UTM tags) when present in the page URL at the time you submit a form.

We use information to:

• Respond to inquiries and schedule consultations.
• Provide insurance advisory services and coordinate coverage placement where requested.
• Send internal notification emails when you submit a form so our team can follow up.
• Improve our intake process and communication quality.
• Maintain security, prevent fraud and spam, and enforce our Terms.
• Comply with legal, regulatory, and carrier requirements.

We do not sell personal information. We have not sold personal information in the preceding 12 months, and we do not have plans to sell personal information.

Sharing information with service providers (such as our website host or n8n workflow), insurance carriers when you request placement, or as required by law is not a sale of your personal information.

We may share information only as described below. This is not a sale of your data.

• Vercel, Inc., which hosts this website.
• Our self-hosted n8n workflow automation instance, which receives form submissions through a secure webhook so notification emails can be sent to our team. n8n runs on infrastructure we control.
• Insurance carriers, underwriters, or related parties when you request quotes, placement, changes, or claims assistance, and only to the extent necessary.
• Professional advisors or service providers who assist our operations under confidentiality obligations.
• Regulators, courts, or law enforcement when required to comply with law, regulation, or legal process, or to protect our rights, clients, or the public.
• A successor entity in connection with a merger, acquisition, or asset sale, subject to appropriate confidentiality protections.

We use technologies that are necessary to operate and secure the website. These may include browser local storage to remember your cookie preference (Accept or Decline).

As of the date above, we do not load third-party advertising or behavioral analytics technologies unless you click Accept on our cookie banner. If you click Decline, we will not load optional analytics or similar non-essential technologies.

If we add optional analytics in the future, they will load only after you click Accept. You can change your preference by clearing site data for this website in your browser, which will cause the cookie banner to appear again.

You can also control cookies through your browser settings. Disabling essential technologies may impact site functionality.

Unless we inform you otherwise at the start of a call, advisory calls with Statera Insurance Group are not routinely recorded.

If recording is ever used for quality or compliance, we will provide notice at the beginning of the call.

When you submit a form and agree to be contacted, you authorize us to reach you using the contact details you provide regarding your request.

We retain information for as long as reasonably necessary to respond to your request, provide services, maintain business records, and comply with legal or regulatory obligations. Form submissions processed through our n8n workflows and related email notifications are retained according to our internal business and compliance schedules.

We implement reasonable administrative, technical, and physical safeguards designed to protect information, including webhook authentication for form submissions where configured. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may:

• Request access to, correction of, or deletion of information you previously submitted, subject to legal and compliance requirements.
• Opt out of non-essential marketing communications.
• Request placement on our internal Do Not Call list as described in our Do Not Call Policy.

To make a request, contact us through our contact page or call our primary phone number listed on the website.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, access, correct, and delete personal information, and to opt out of the sale or sharing of personal information.

We do not sell personal information. We have not sold personal information in the preceding 12 months. We do not share personal information for cross-context behavioral advertising.

Because we do not sell personal information, a "Do Not Sell or Share My Personal Information" request is not required for that purpose, but you may still contact us with any privacy request.

To submit a privacy request, contact us through our contact page or call the primary phone number listed on the website. We will verify requests as required by applicable law.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps consistent with applicable law.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Updated" date.